Policies & Frequently Asked Questions

Yes, a daily light breakfast is included in the rates.

• We provide a “To-Go” Light Breakfast each morning. It is included in your stay.
• The included breakfast usually contains things such as coffee, tea, a fresh pastry, seasonal fruit, hard boiled farm fresh eggs, yogurt, granola, cereals, milk, juice.
• The to-go breakfast can be picked up at 7am-9am (Mountain Standard Time).
• No special requests please.  We have limited ability to handle allergy and special dietary restrictions.  If you have an allergy or dietary restriction please plan ahead and bring food that will work for you.
• There is a small local grocery store up the road from us (5 min).  It is closed on Sundays.  In Kanab there are a couple of larger grocery stores (20 min).
• Important Note: our breakfasts, bakery and food items are prepared in a kitchen that uses nuts and other known allergen ingredients.
• We try to provide biodegradable/disposable packaging.
• There is a coffee and tea station at the farm store during breakfast pick-up.  Also, in your cabin you will find organic coffee (regular and decaf) and a coffee maker.
• Arrowhead offers outdoor seating by the gold fish pond or you are welcome to take your pre-packaged breakfast to your cabin to enjoy.
• Our breakfast items are prepared in our commercial kitchen.  We’ve been preparing them for over 29 years:)

• Mount Carmel is the cooler side of Zion National Park.  On the flip side, we might be warm while Bryce is still chilly.  Being located in the middle has its perks for sure!
• The average weather during the daytime in Mount Carmel is about 10-13 degrees cooler than St. George in the summer months, but it can still get warm.
• We suggest bring layers of clothes just in case and depending on the time of year.
• Every direction you head from Arrowhead has a different weather so please plan accordingly.
• The average range can be anywhere from “0” degrees to “100” degrees depending on the month and time of day. Please be prepared for fluctuating weather when traveling the mountains and deserts of Southern Utah.

The above chart are weather averages from weatherworld .com for 2014-2024

GO TO: CURRENT WEATHER

We recommend you be prepared for all sorts of weather variations. Mt. Carmel, the National Parks and the surrounding areas are all in different elevations, therefore each can experience completely different weather on the same day.

• FALL: dress for warm and cool/cold weather.
• WINTER: dress for cool/cold weather.
• SPRING: dress for warm and cool/cold weather.
• SUMMER: dress for warm/hot weather.
  FOR DETAILED AVERAGES CLICK HERE->

There is nothing set in stone making any one month better than another, but we do have information to increase your chances of being able to experience the area at the most comfortable times.

Keep in mind the entire “Color Country” area is awesome to see at basically ANY time of the year.

Please note:

Although the below graph doesn’t show it “Arrowhead tends to be busiest in May and September”.

*July and August tend to be less busy tourist months for the area (Arrowhead closes for the winter season typically November 1 – March 31).  We decide this yearly depending on advance interest.

Tip: the end of October is usually a very nice time to visit, BUT if you plan on visiting the North Rim of the Grand Canyon, please note: services stop on about Oct. 15th. The end date for services doesn’t mean the roads are closed, just the services wouldn’t be available.  “Typical” complete closure of the North Rim is usually around the beginning of December, weather permitting.  See below for more info.

North Rim of the Grand Canyon closure info

Zion Monthly Visitation Graph

No, we are only open seasonally.  Typically, we are open April 1st through October 31st.

**For where to eat ideas near Zion, Bryce and surrounding areas: see our guide at:  Mount Carmel Utah Restaurant Guide

Here's a list of places to eat right in the neighborhood of Mount Carmel, Utah:

MOUNT CARMEL/ORDERVILLE

- Thunderbird Café, Mt. Carmel Junction “nice atmosphere, café food, good, delicious pies”

– The Shop Coffee Shop, Orderville, “Great coffee, yummy sandwiches and salads, nice people”

– Sugar Knoll Chicken, Mount Carmel Junction, “Really good chicken tenders and wings, onion rings, cheesy bread, lots of sauces, good service”

– J&T Kettlecorn and BBQ, Orderville, “Good brisket, good pulled pork sandwiches, we like their Spanish omelet too, kettle corn is delicious, as of this writing: Opens early in the AM (Sun - Fri) and stays open late 

– Rock ‘n’ Tacos, Orderville, “Taco truck serving m-m-m-good tacos and quesadillas, nice scenery, outdoor seating, limited hours and days"

- Archie’s Food Truck, Orderville “Good burgers and fries (old fashioned fry sauce – yum), also like the Philly sandwich”

- Soup Town, Orderville “Nice Atmosphere, good sandwiches, cute little shop”

– Subway Sandwich Shop, Mt. Carmel Junction

– Cordwood, Zion Mt. Resort, East Zion/Mt. Carmel Junction to Hwy 9 to Zion “a bit pricey, but good, changing menu, buffalo to view”

– Ponderosa’s Eats, East Zion at the Zion Ponderosa, “pretty drive, pizzas, Brazillian skewer, menu variety”

GLENDALE

- Brinks Grill and Country Store, Glendale, "Delicious food and good service, really like the Mongolian grill and ice cream"

20 minutes away in Kanab there are several additional restaurants.  See our Restaurant Guide for ideas:)

Approximate Mileage & Estimated Time From Arrowhead:
(Keep in mind variables, traffic, weather, etc.)

DAY TRIPS from your cabin could include:

• Zion Canyon National Park – East Entrance 15 miles – 15 min.
• Zion Canyon National Park – West Entrance 27 miles – 50 min.
• Belly of the Dragon - 3.2 miles - 5 min.
• Red Hollow Slot Canyon - 2.9 miles - 5 min.
• Coral Pink Sand Dunes State Park 17 miles – 20 min.
• Best Friends’ Animal Sanctuary 15 miles – 20 min.
• Bryce Canyon National Park 60 miles – 60 min.
• Cedar Breaks National Monument 45 miles – 60 min.
• Grand Staircase Escalante National Monument 15 miles – 20 min.
• Moqui Cave 14 miles – 15 min.
• Grand Canyon – North Rim Entrance 100 miles – 1.6 hour
• Glen Canyon & Lake Powell 88 miles – 1.5 hour
• Navajo Lake 39 miles – 50 min.
• Old Hollywood Movie Sets/Frontier Movie Town– Kanab 19 miles – 20 min.
• Pipe Spring National Monument 39 miles – 45 min.
• Maynard Dixon Home Studio & Bingham Gallery 0.1 miles – across the street
• ATV/OHV/horseback Tours – various
• and more… lots more…

Other useful distances and travel time (approx):

• Las Vegas, NV 187 miles – 3.6 hours
• Capitol Reef National Park 159 miles – 2.75 hours
• South Rim Grand Canyon 203 miles – 3.5 hours
• Monument Valley 208 miles – 3.5 hours
• Salt Lake City, UT 293 miles – 4.25 hours
• St. George, UT 72 miles – 1.75 hours
• Flagstaff, AZ 222 miles – 4 hours
• Phoenix, AZ 366 miles -6 hours
• Moab, UT 299 miles – 4.5 hours

YES, people ARE allowed to drive through Zion National Park via Highway 9 on their own without the shuttle —The Shuttle is only needed to go up the scenic area canyon (called Zion Canyon), BUT the main road (Highway 9) is open for travel in personal vehicles year round. For information about the shuttle and Zion see:  https://www.nps.gov/zion/planyourvisit/zion-canyon-shuttle-system.htm.

One of the great things about Zion is you drive your own vehicle through the majority of the park.  The east entrance is about 18 minutes from Arrowhead Country Cabins:)  Upon entering Zion National Park from the east side it is about 29 minutes through to the other side (traffic depending and it is an absolutely incredible drive).  In Springdale (southwest side) you can board a shuttle and go up to the awesome off-shoot canyon (called Zion Canyon).  Zion National Park and Zion Canyon are different, although both are the park if that makes sense.

Google Map East Zion Entrance to Southwest Zion Entrance

Yes, ***Please be aware the parking in Springdale has a charge also***

Here is the Zion & Springdale Parking Notice from the NPS and the town of Springdale:

“Please park legally and responsibly in Zion National Park and the Town of Springdale.  

Zion National Park has limited parking space. Please park only in designated stalls. Vehicles parked outside of designated stalls are subject to citation and may be towed. 

Once all designated parking stalls in Zion are full, visitors should park in the town of Springdale and ride the shuttle to access the Park. 

There is a charge for parking in the Town of Springdale. The pay stub for parking in town is not a Park entrance pass. Similarly, a Park entrance pass is not a town parking validation.  Thank you for parking responsibly during your visit.”

**FOR MORE INFORMATION about parking fees to take the shuttle and a parking map of Springdale:  https://www.springdaletown.com/414/Parking-In-Springdale

https://www.springdaletown.com/424/Shuttles

PLEASE NOTE:  All the information provided here is subject to change.  Please check the direct-websites before planning around this information. Thanks

No, at this time there is not a fee to ride the shuttle.    Here is info regarding the shuttle:  https://www.nps.gov/zion/planyourvisit/zion-canyon-shuttle-system.htm

PLEASE NOTE:  YOU CAN DRIVE ALL THE WAY THROUGH ZION IN YOUR OWN VEHICLE ON HIGHWAY 9 TO THE OTHER SIDE OF THE PARK.  YOU ONLY NEED THE SHUTTLE TICKET FOR THE OFF-SHOOT CANYON CALLED ZION CANYON.  The majority of the park is drive-able.

PLEASE NOTE:  Other options rather than using the shuttle system are E-Bike OR Private Shuttle.  A few of the many places that offer these options are:

https://www.zionadventures.com/zion-bike-rentals-781694.html

https://www.zionguru.com/ebikeszion

Below are basic Park Entry Fees, but each park has Fee variables, such as different rates and fees for Motorcyclists, Trailers and RVs, etc. Also there are additional Fees for certain things, such as camping, etc. If you are going to all three parks you may want to consider purchasing the National Park Pass which is good for 1 year. Prices subject to change.  See below.

***International Guests***  Please note there are fee changes for the United States National Parks starting in 2026.

PLEASE LOOK AT THE DIRECT NATIONAL PARK WEBSITES FOR MORE INFO.

Zion:  https://www.nps.gov/zion/planyourvisit/fees.htm

Bryce:  https://www.nps.gov/brca/planyourvisit/fees.htm

Grand Canyon:  https://www.nps.gov/grca/planyourvisit/fees.htm

National Park Pass Options:

https://www.nps.gov/planyourvisit/veterans-and-gold-star-families-free-access.htm

General Information:  https://www.nps.gov/planyourvisit/passes.htm

For current information about entering the lottery to get a permit for Angels Landing in Zion National Park go to: https://www.nps.gov/zion/planyourvisit/angels-landing-hiking-permits.htm

Terry’s Market (a small, but good grocery store with all the basics) is about 3 miles North in Orderville. For larger grocery stores, Honey’s Jubilee or Glazier’s Market in Kanab, about 20 minutes South of Arrowhead.

No, unfortunately we do not offer early check-in at this time.  It is just too hard on our housekeepers.  Please arrive for your check-in after 3:00pm Mountain Time Zone.  Thank you for understanding.

Check-In Time: 3:00pm-9:00pm, Mountain Standard Time (one hour later than Las Vegas).
If arriving outside of check in times please email to make arrangements.

Check-Out Time:  7:00am-11:00am.  Please return your key to the front desk.

• Best Things Of All: Sunshine and wide-open spaces and it comes naturally to us, thankfully:)
• Housekeeping: We use a three sheet bedding system and we sanitize surfaces between guest stays.
• Cabin Choices: Our individual cabins have separate air systems.
• Check-In and Check-Out Procedures:  Are being done without face to face contact.
  -Check-In: We will leave an envelope for you with your key, a note and a little map to your room/cabin on the front desk counter.  We will process your remaining payment and email your receipt to you on day of check-in.
  -Easy Check-Out: When you’re ready to leave just leave your key on the front desk counter:)
• For Breakfast: We are providing a to-go light breakfast.
  Arrowhead offers outdoor seating with plenty of space for social distancing or you are welcome to take your pre-packaged breakfast to your cabin to enjoy away from the other Guests.

Yes, we provide complimentary Wi-Fi to our Guests.

Our Guests frequently tell us “they wish they had known to stay longer”.  Often once our Guests arrive and get settled in they start to really see the possibilities.  Arrowhead is your perfect base camp for the area.  We are located between three national parks and many other great sights and destinations along the way.

Because Arrowhead’s location enables you to head in a different direction every day to explore the three national parks and so many other great places all around we could tell you “stay as long as you can”, but since that is not a very good answer we will instead suggest to you “stay at least 3 nights if you can”.  That way even if you don’t have time to make extra stops and check out the other neat places along the way, you can at least take a day at each national park or perhaps choose a couple of the other awesome sights to visit for a day.

Some of the other sights and destinations from Arrowhead include the gorgeous glowing dunes at sunset of the Coral Pink Sand Dunes State Park (about 20 minutes from Arrowhead), or head over to take a boat ride on the blue waters of Lake Powell and see Horseshoe Bend (WOW- only about 1 hour away) or the breathtaking overview of Cedar Breaks National Monument (about 1 hour from Arrowhead) or for our extra adventurous Guests try the dirt roads of the Grand Escalante National Monument (about 25 minutes from Arrowhead).  There are many more sights and destinations besides these mentioned here.

Although, 3 days could give you enough time to get a great glimpse of many of the area’s most famous attractions, perhaps staying at Arrowhead for a week would better enable you to take in more of the lessor known but awesome sights of the area too.

We offer a 10% Discount for reservations of 7 Nights or more.

GPS and cell phones may not always work properly in the remote areas of the great west. Please bring a hard copy map of the area with you on your trip and have Arrowhead’s location pin- pointed before you head out.  Cell phones typically work at Arrowhead, but may not always work when traveling through the mountainous areas to the parks.

Yes, a deposit of 50% of entire stay is taken upon reservation (100% may be charged if stay is one night only). Mastercard, Visa, American Express, Discover Card, Travelers checks or Money Orders accepted. The second half is charged closer to check-in (usually a day or two before).  Please let us know if the payment method or credit card you are using is changing “in advance”.

No, we do not accept pets.  We have an operating farm on the property for your viewing enjoyment though.  Please note:  evidence of pets staying in the cabin will be cause to require Guest to immediately leave and forfeit entire reservation costs, also a $300 pet Cleaning Fee will be imposed and charged to the credit card on file.

We do accept Service Animals per ADA rules and Utah state rules (see below definitions and if your animal qualifies see ADA and Utah Legislation websites for more specific details):

https://www.ada.gov/resources/service-animals-2010-requirements/

How “Service Animal” Is Defined per ADA
Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

This definition does not affect or limit the broader definition of “assistance animal” under the Fair Housing Act or the broader definition of “service animal” under the Air Carrier Access Act.

Some State and local laws also define service animal more broadly than the ADA does. Information about such laws can be obtained from the relevant State attorney general’s office.

Also see specific Utah Service Animal definitions and rules here:

https://le.utah.gov/xcode/Title26B/Chapter6/26B-6-S801.html

We love our animals and want you to be able to enjoy looking at them.  Unfortunately, Guests may NOT feed the farm animals, unless given specific permission to do so by the management.  Farm animals may be prone to sickness or even death if fed things not in their approved diet.  Petting the farm animals is allowed as long as our Guests do not enter the animal corrals to do so AND Guests are hereby warned:  petting the animals is at our Guest’s own risk.  Animals can be unpredictable and the Guest must be aware of that before approaching an animal or allowing children to approach an animal.  Make sure and pay attention to warning signs. Handwashing after visiting an animal area even if you didn’t pet them is highly suggested.

Some of our cabins have a BBQ grill on their porches.  The others are welcome to use the community grill up towards the gift shop/bakery/picnic table area.  We do supply propane, but can not guarantee it is full always, so please let us know if out and we’ll replace:)

Yes, we do have a swimming pool.  There is no life guard on duty.  Pool is open 1pm-dusk (there are no lights out there). You must exit during bad (inclement) weather. Must be accompanied by an adult if 14 years or younger. Rules are posted. The Pool is not a heated pool.  Pool towels are provided.

Yes, we do have Hot Tub.  Open 1pm-dusk (there are no lights out there).  You must exit during bad (inclement) weather.  No Lifeguard on Duty.  Must be accompanied by an adult if 14 years or younger.  Pool towels are provided.

No children under 5 allowed in Hot Tub.  Rules are posted.

All cabins have sheets, towels, bathroom amenities, blow-dryer, fridge, microwave, coffee maker, tea, coffee and coffee condiments. NOT all cabins have “full” kitchens.

A full kitchen is a kitchen with a “cooking stove”, utensils for cooking and dining, fridge, microwave, sink and counter area, coffee maker, tea, coffee and coffee condiments.

The  Cottonwood Cabin has a full kitchen.

Piney Cabin, Garden Cottage, Orchard Cabin, Juniper Cabin, Willow Cabin do not have full kitchens, BUT do have mini-kitchens, which include hot plate, minimum utensils/pots and pans for cooking and dining, a fridge, microwave, coffee maker, tea, coffee and coffee condiments and a tub and supplies for minimal dish washing.

No, Arrowhead Country inn and Cabins is a fresh air inn. Smoking and vaping are allowed only on the patios or in the Great Outdoors.

Kanab, Utah has pharmacy options. Kanab is about 20 minutes from Arrowhead.

The Nearest hospital from Arrowhead is in Kanab, Utah, about 20 minutes South. The nearest Medical Clinic is in Orderville about 5 minutes North of Arrowhead.

Yes, we do charge a One-Time Non-Refundable Cleaning Fee of $40.00.  Included with this fee is the standard cleaning of your room or cabin after your stay.  “Standard Cleaning” after your stay does not include dish-washing or excessive messes or scattered trash left for our housekeeping staff.  If dishes are left dirty or the cabin is left disrespectfully messy, dirty and/or trashed we maintain the right to charge additional Cleaning Fees of up to $50.00 (at management’s discretion).

Unfortunately, at this time we are not offering housekeeping.  We provide dumpsters for you to take your trash to as needed and if anything is needed, such as desiring towels replaced or more coffee packets, please go to the front desk to leave us a note or email us:)

Yes, each additional person over the amount of 2 Guests (not kids 10 and under) requires a $10.00 fee per night. The light breakfast each morning is included in the Extra Person Fee as is additional power, utilities, additional cleaning and bed making, use of the property amenities, etc. There may not be more than the maximum amount of Guests per room or cabin, unless agreed upon by Owner in advance. Please read each Room or Cabin description for details of occupancy limits.  Roll-away beds are available in some rooms.  When making your reservation please make sure and include each Guest, even children ages 3-18, in the number of Guests so we know how many people to prepare breakfast for.

Yes, well behaved children of all ages welcome – Kids 10 and under stay free, but room occupancy limits apply. Please make sure to add the child (children) of all ages to the reservation when making the reservation.  NOTE:  Children ages 3-18 are included in room occupancy limits (i.e.  if the room occupancy limit is “2” then only “2” people ages 3 and up can stay in that cabin.)  Please do not leave children unattended.